U1- Working Life
UNIT'S GRAMMAR
Reminder:
Practice here:
Practice here:
Writing task
1. Email to a Client About a Delayed Shipment
Task: Write an email to a client explaining that their shipment has been delayed. Mention the reasons for the delay (e.g., weather conditions, customs issues) and offer a new estimated delivery time.
Instructions: Write at least 100 words. Use formal language, and be polite and professional.
Example:
Subject: Update on Your Shipment – Delivery Delay
Dear [Client's Name],
I hope this message finds you well. I am writing to inform you that, unfortunately, your shipment of [Product Name/Order Number] has been delayed due to unforeseen circumstances. Severe weather conditions in [location] have disrupted transportation routes, causing delays beyond our control. Additionally, customs processing has been slower than expected.
We sincerely apologize for the inconvenience this may cause and understand the importance of timely deliveries for your business. We are closely monitoring the situation and expect your shipment to arrive by [New Estimated Delivery Date].
Please don’t hesitate to reach out if you have any questions or concerns. We truly appreciate your understanding and patience.
Best regards,
[Your Full Name]
[Your Job Title]
[Your Company Name]
[Contact Information]