U1- Working Life

UNIT'S GRAMMAR

Reminder:

Practice here:

TO-INFINITIVE/ING

Practice here:

TL

Writing task

1. Email to a Client About a Delayed Shipment


Example

Subject: Update on Your Shipment – Delivery Delay

Dear [Client's Name],

I hope this message finds you well. I am writing to inform you that, unfortunately, your shipment of [Product Name/Order Number] has been delayed due to unforeseen circumstances. Severe weather conditions in [location] have disrupted transportation routes, causing delays beyond our control. Additionally, customs processing has been slower than expected.

We sincerely apologize for the inconvenience this may cause and understand the importance of timely deliveries for your business. We are closely monitoring the situation and expect your shipment to arrive by [New Estimated Delivery Date].

Please don’t hesitate to reach out if you have any questions or concerns. We truly appreciate your understanding and patience.

Best regards,
[Your Full Name]
[Your Job Title]
[Your Company Name]
[Contact Information]